Have you ever seen a
kid do the, “But you promised!” whine to a parent?
Customers/citizens/patients/members/partners/spouses
do it in their heads when we don’t come through on what we’ve promised them.
Obviously, we don’t
hear it but the statement is there. And it really isn’t a whine, it’s a comment
of disappointment. You promised me
something and you didn’t fulfill your promise!
Whether it’s in your
personal relationships or at work, what are you promising?
When you take an oath
of marriage you promise fidelity, support in sickness and health, love and a
variety of other benefits that accrue to each of you. When a person is inducted
into the military they swear to protect the United States against enemies
foreign and domestic; same type of thing with law enforcement officers. Doctors
have the Hippocratic Oath.
What if workplaces had
something like this? And you can be assured that it would not be you promising to simply show up and
maintain a steady respiration.
What promises are you
making in your life…whether they are implicit (you state them specifically and out
loud) or implied?
Would the people
around you, at work and in your personal life, say that you are coming through
on your promises? Are they doing it for you?
I promise to see you
again on Monday. Have a great weekend.